Shipping

Due to evacuation ahead of Hurricane Ian, we will be unable to process and ship orders Wednesday September 28th and Thursday the 29th. We will resume office hours Friday the 30th. We apologize for the inconvenience!
Please note, global shipments are experiencing a postal delay of at least a couple weeks. Please see our list of European and Canadian distributors here. Thank you!

We make every attempt to process orders within 2-3 business days

Standard domestic shipping is USPS Priority Mail or UPS Ground.

We can ship overnight if an order is submitted before 11am EST with overnight shipping charges and an additional $5.00 processing fee.

Shipping options are based on weight and location.

We use the following to ship your order:

Domestic orders

United States Postal Services:

  • USPS Priority Mail (generally takes 2-3 days)
  • USPS Express Mail (overnight)

UPS:

  • Overnight
  • 2nd Day
  • 3-Day
  • Ground

International orders

  • First Class Mail
  • Priority Mail International (quoted as 6-10 days)
  • Global Express Guaranteed (quoted as 1-3 days)
  • Priority Mail Express International (quoted as 3-5 days)

Please note that international orders may take longer to arrive due to customs clearance and recent COVID-19 and freight-related delays. If you require assistance, please contact us any time. 

Returns

We accept any returns as long as they are in resaleable condition within 30 days of purchase. We offer exchanges and refunds via the same payment method used to purchase. You must first contact us to receive authorization for a return.

Please include a copy of your invoice and the reason for the return.